Privacy Policy
Last Updated: May 10, 2026
1. Introduction
We are committed to protecting your privacy and ensuring you have a positive experience on the Admission Portal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
We collect information that you voluntarily provide to us, as well as information automatically generated during your use of the Service.
2.1 Information You Provide Directly:
- Account registration information (name, email, phone number, date of birth)
- Application form data (educational background, experience, qualifications)
- Document uploads (certificates, identification, transcripts)
- Payment information (processed securely through third-party providers)
- Communication preferences and contact information
- Any other information you choose to provide
2.2 Information Collected Automatically:
- Browser type and version
- IP address and location information
- Pages visited and time spent on each page
- Device information and operating system
- Cookies and similar tracking technologies
- Application interaction data
3. How We Use Your Information
We use the information we collect for the following purposes:
- Processing your application and admission decisions
- Verifying your identity and application authenticity
- Processing payments and managing billing
- Communicating with you about your application status, updates, and important information
- Sending you emails, SMS, and push notifications
- Providing customer support and troubleshooting
- Improving our Service and user experience
- Analytics and aggregated reporting
- Compliance with legal obligations and regulations
- Preventing fraudulent activities and unauthorized access
- Personalizing your experience
4. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
4.1 Service Providers:
We share information with third-party service providers who assist us in operating the Service, including:
- Firebase and Google Cloud services for data storage and hosting
- Payment processors for handling transactions
- Email service providers for sending communications
- SMS service providers for sending messages
- Analytics providers for understanding usage patterns
4.2 Legal Requirements:
We may disclose your information if required by law or if we believe in good faith that disclosure is necessary to:
- Comply with legal obligations or court orders
- Enforce our Terms of Service and other agreements
- Protect against fraud or security threats
- Protect the rights, privacy, safety, or property of our users or the public
4.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for data in transit
- Secure password storage and authentication mechanisms
- Firestore security rules and Firebase security features
- Regular security audits and vulnerability assessments
- Access controls and user authentication
- Data encryption at rest
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- During the application and admission process
- For a reasonable period after the admission cycle concludes
- As required by law or for legal compliance
- For audit trails and fraud prevention
You may request deletion of your data as permitted by law, subject to necessary retention for legal or operational purposes.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: You can request access to the personal information we hold about you
- Right to Correction: You can request correction of inaccurate or incomplete information
- Right to Deletion: You can request deletion of your personal information, subject to certain exceptions
- Right to Portability: You can request a copy of your data in a portable format
- Right to Withdraw Consent: You can withdraw your consent for our use of your information
- Right to Opt-out: You can opt-out of marketing communications
To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.
8. Cookies and Tracking Technologies
We use cookies, local storage, and similar technologies to enhance your experience and analyze usage. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Service.
We may use:
- Session cookies for authentication
- Persistent cookies for preferences
- Analytics cookies for usage tracking
9. Third-Party Links
The Admission Portal may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Communications
We may contact you via email, SMS, phone, or other channels to:
- Update you on your application status
- Send important notices and announcements
- Provide customer support
- Request feedback or conduct surveys
- Send promotional information (with your consent)
You can manage your communication preferences in your account settings or by contacting us directly.
11. Children's Privacy
The Admission Portal is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.
12. International Data Transfers
Your information may be stored and processed in countries other than your country of residence. By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date and posting the revised policy on the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: adm_support@mtu.ac.in
Address: Manipur Technical University, Imphal, Manipur - 795004. India.
Website: https://mtuadmission.in
We will respond to your inquiry within 30 days of receipt.
